Ryan

What do I do when a customer demands a refund and isn't entitled to one? Close the ticket and don't respond. Who is entitled to a refund? Anyone that doesn't just select that they only want thei...

Was your order dropped from a great height? Was your miniature pecked beyond recognition? We are sympathetic to your plight! We understand that the delivery process isn't always smooth and can resu...

With every order, we provide tracking information for the carrier pigeon that will be handling your delivery. This information can be found in the email we send when your order is shipped or can be...

As of 2022, Monsters Amour will be relocating our production teams and offices. Due to a fire started at our previous location, we have had to halt all production and relocate to a new area (thanks...

Monsters Amour is a test account cleverly disguised as company that produces customer-made miniatures for your roleplaying needs. Do you need a new figure to represent a hastily made new character ...